The new pass is free. You can start using your new pass immediately, just like you would with a new debit or credit card. If you do not receive your new pass please contact our information line on 0345 600 0659. Alternatively, you can renew your pass online. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Essex County Council is not responsible for this. You may need to provide proof of your new address. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. These cookies ensure basic functionalities and security features of the website, anonymously. We will need to see evidence of your new address. How did the American colonies actually win the war and gain their Independence from Britain? If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. new pass.. Residents are. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. This website uses cookies to improve your experience while you navigate through the website. Your bus pass will be renewed automatically. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. How do I apply for a disabled persons bus pass? We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. You can apply for a disabled persons bus pass if you are a Medway resident. We use some essential cookies to make this service work. Youll need to provide proof of identity. We also use third-party cookies that help us analyze and understand how you use this website. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. This cookie is set by GDPR Cookie Consent plugin. However, GCC has not been involved in this. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. As a general rule, it is usually cheaper to call during the evenings and weekends. Using your card. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You will need to apply to this authority for a new pass. Dont include personal or financial information like your National Insurance number or credit card details. Apply for or renew your bus pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. renewed people had to fill in forms and submit photographs but we have scrapped Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Continuing eligibility for a pass issued due to a . We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. five years The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Can I use my pass on Trains? If you email us please confirm your date of birth and current address in the email so we can fully check our records. This form can be completed and returned in the envelope provided with your form. You will need to apply to your new local authority for a new pass. You should continue to use your current pass, but then cut it up once your new pass arrives. Do not include common words or names. The cookie is used to store the user consent for the cookies in the category "Performance". Necessary cookies are absolutely essential for the website to function properly. Where you caught it and at what time, along with your destination. Lancashire:
I have applied for my new bus pass, what should I do with my current pass? What do I do with a bus pass which is no longer needed? Changes To Renewal Of Concessionary Bus Passes. If you have not received this letter, call us straightaway on 01452 426265. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Older Person's bus passes will be renewed soon. Free travel before 9.30 am on infrequent services. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Unemployed people. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. I currently have a disability-related bus pass with companion entitlement. In London, you can use your card on buses but not on the Underground Train services. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Renewing, updating or cancelling a bus pass. Disabled person's bus pass . Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. English bus passes are not accepted in Scotland and vice versa. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. 1 Contents. It costs 10 for a new card. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Age-related passes will be valid for five years. Daily fare: $2.00. The cookie is used to store the user consent for the cookies in the category "Analytics". You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. No it is not possible to issue an age-related bus pass "with companion" entitlement. What do I do about my concessionary bus pass? Your bus pass will be renewed automatically. It is being used by the person whose photograph and name appears on the pass. Currently this is at age of 66. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. system now generates new passes automatically at least a fortnight before the Passes that were automatically renewed should be received by 1st March 2023. What time can I use my bus pass outside of Gloucestershire? Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. I have not had an automatic renewal what do I do? 3 Post office. You can apply for a replacement bus pass by filling in the lost bus pass application form. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. If you have moved address since receiving your bus pass, please notify us of your new address . There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. thurrock.gov.uk uses cookies to make the site simpler. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Companion passes are automatically renewed at least 2 weeks before they are due to expire. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Can I use my English senior citizen bus pass in Scotland? Have you moved? You must let us know if you have changed address over the last 2years and your bus pass is about to run out. The cards offer older and disabled people free travel in the capital An older persons bus pass has exactly the same benefits as a disabled persons pass. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. See. 5 Other ways to apply. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. You won't need to renew your bus pass when it expires. *A. 1 week before current vouchers expire. To get an older persons bus pass you must 2 Apply to your local council. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. The expiry date will normally be five years from your birthday. Auto-renewal for an older person's bus pass. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. The county council will not reimburse you for any charges levied by medical specialists or advocates. It is no longer. This should include: -. Before your pass expires, we may send you a letter inviting you to renew it manually. By clicking Accept All, you consent to the use of ALL the cookies. current pass expires so pass holders dont need to do anything, just wait for a Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Alternatively you are able to renew your vouchers online. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Most young disabled (under 16) pass holders should have received a short form to return. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You have moved since your last bus pass was issued and not informed us. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Two weeks before your current bus pass expires you should receive a new bus pass in the post. You can apply for your renewal bus pass online. Major investment in boroughs schools continues! If you do not have your current pass, then please contact us. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. You can renew your bus pass up to 8 weeks before it expires. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. These pages are for East Sussex bus pass holders. Higgins, Telford & Wrekin Councils Customer Services Manager, said. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. . Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. The pass is valid for the journey being undertaken, for example at the right time of day. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Collecting an application form from your local library. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Learning impairment that has resulted in an arrested state of development before adulthood. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. There is no need to contact us until we get in touch with you. These cookies will be stored in your browser only with your consent. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. igo card for 11 to 16 year olds. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. You should have received all the information you need by now. Blackburn with Darwen:
If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. You should allow 6 weeks for your application to be processed. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. This can be done online or at a participating library. These are mostly people who have held a bus pass since at least 2008 and will now be . Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Further information. Click or tap the rating which best represents your experience. Age-related pass or vouchers. If you send us different evidence, your pass may be delayed or refused. This will be. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Applicants can enter in their postcode online and will be given the contact details of their local council. Renewing an older persons bus pass. Can I use my OAP bus pass on trains? If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. However, you may visit "Cookie Settings" to provide a controlled consent. Your pass will be automatically renewed if you have used it within the last 13 months. How much longer should the Sun remain in its stable phase? You can find your renewal code located in the box towards the bottom of your renewal letter. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. For further information see. You'll need your current pass in order to renew. You can get an older person's bus pass when you reach State Pension age. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. applies to approximately 12,000 people, the vast majority of whom are Can I use my pass on Trains? Please note you will require your customer number to complete the form (This can be found on your renewal letter). Older person's bus pass renewal. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud.
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