They In a short paragraph, describe the difference between enculturation and acculturation. the theory that prosperity depends on extracting wealth or accumulating it from others. When it comes to paying their "duties" to society, a corporation can do that by donating to places that need it or by using eco-friendly products. the risk of stakeholder displeasure and critique, which could result in bad publicity for a This can be a consumer who is unable to express their discontent with a product or Suppose that they do, and receive something completely different than what was shown on the market, do you think they will keep buying from that place? To achieve a greater degree of diversity in the workplace, managers' goals should encompass which of the following? AACSB: Analytical, Difficulty: Moderate An example involves a partnership that was created between Starbucks and Arizona State University that provided scholarships of these kinds where the corporation would pay for more than 50% of the students tuition. About Path Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. A trade secret is a form of intellectual property protection and is easier to What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? Consequently, the argument is made that corporations should aspire to be good corporate citizens that demonstrate care for the full range of stakeholders that are impacted by their activities. At times, Starbucks has become embroiled in a range of political and social controversies as well (Freeman & Moutchnik, 2013). Media While a power-interest grid is usually used to determine the key stakeholders of a business on an ongoing basis, it can also be used to focus on key aspects of a short-term challenge or situation. Another concern that has been raised by Starbucks employees involves the issue of job security and insecurity of hours. AACSB: Analytical, Difficulty: Easy Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. D. Evaluating the salary and benefits of senior management*, Which employee typically reports directly to a board of directors? c. customers are considered high-priority stakeholders The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. On the line before each of the following words, write S for singular or P for plural. consumed by 20% of the worlds population. A. minority- and women-owned small business owners* Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. The company has. This file is copyright 2019, Rice University. For ex. safeguard properties lawsuit 2017; syl johnson chad ochocinco father How are Ben & Jerrys and Coca-Cola respective examples of greenwashing? In Richard DeGeorge's humanities model, business ethics would prepare students to do certain specific things. coffee and tea growers. Starbucks baristas are paid above the minimum wage, even at the entry-level position. Blooms: Apply * e. They have not directly addressed the matter of symbolic speech. PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events The Occupational Safety and Health Administration (OSHA)a business' mission to prevent work-related injuries, illnesses and deaths under the Department of Labor. 16 & 14 & 9 & 11 & 15 & 8 & 12 & 16 & 17 & 13 & 15 & 10 & 9 \\ No one is born with culture; all humans have to learn what is considered appropriate behavior in their surrounding cultures. 100 %. B. marketing* AACSB: Application, Difficulty: Easy A. c. business should behave ethically, being responsible to all stakeholders Do companies have the responsibility to market their products with integrity? Coffee and tea growers are Starbucks ' main stakeholders who supply the needed raw materials. The number of defectives in each sample is listed in time order in the table that follows. changes. a. the responsibility a company has regarding justice and care d. Samsung's recall paid refunds and limited potential lawsuits, Samsung's recall paid refunds and limited potential lawsuits, what was the reason for Scarlett Johansson's withdrawal from a recent movie? (Select all that apply.) A firm's vision is the foundation for its mission. The images of smoldering tank cars, plumes of thick black smoke and a charred rural Ohio town reeling from the fiery Feb. 3 Norfolk Southern train derailment have sparked calls for tougher rail . Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Chapter 3: Defining and Prioritizing Stakeholde, A. minority- and women-owned small business owners*, A. A) Employees B) Customers C) Shareholders D) Economy In several sentences, describe one ethical draw-back of job-sharing. Ben & Jerrys, an ice cream company known for its founders social This includes Mexico, which has a Coca-Cola plant Rachel Carsons 1962 book, True or false? The entitlement of the environment to legal status is a long-argued The coffeehouse company must strengthen its competitive advantages accordingly. d. cap and trade tax, a " moral minimum" means which of the following? The crash caused$1,600 in damages to his car. B. amenities* According to Donaldson and Preston, what are the three theoretical approaches to considering stakeholder claims? Has opportunity to lead a team. To construct a p-chart for a manufacturing process, 25 samples of size 200 were drawn from the process. What CSR lesson did Starbucks convey when it closed its stores for a day? being committed to ethical business practices. Starbucks has also been accused of overpricing its products, particularly concerning its franchises in China, and of underfilling its cups as well (Laplume et al., 2008). B. shareholders Which concept holds that workers should be paid on the basis of the value of their job to the organization? Pellentesque dapibus efficitur laoreet. (Select all that apply.). (Select all that apply. ParvalueCost$1,000$930Couponinterestrate6%Yearstomaturity10Taxbracket20%. Blooms: Analyze which are the universal principles of behavior? Interacts directly with business stakeholders to understand business problems and to communicate ramifications of technical options; Presents recommendations clearly and persuasively to support business stakeholder decisions; Influences and negotiates with business and technology teams across Starbucks to resolve issues A common law or principle stating that officers, directors, and managers of a corporation are not liable for losses incurred when the evidence demonstrates that decisions were reasonable and made in good faith is known as ________. b. standards of behavior In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . (Select all that apply.) C. Defining a companys ongoing mission* Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. Labor union membership remains much higher in Europe and other Group of Seven countries than in the United States, in part because some of those countries allow managers to be members of the union. What is the responsibility of the producer and the consumer? Berrett-Koehler Publishers. AACSB: Reflection, Difficulty: Difficult Sample Answer: In May 2018, Starbucks closed its stores after an incident in which two African AACSB: Application, Ethics, Difficulty: Moderate governance. True or false? c. actions a firm undertakes to satisfy the base threshold for acting ethically Summary Of Experience ), positive customer experiences Job Summary and Mission. Some Starbucks stores have been accused of deliberately higher only part-time workers for limited numbers of hours for the purpose of avoiding the provision of healthcare and other benefits. even perhaps industry standards? ), religious beliefs Mellody Hobson, Starbucks Board of Directors chair, joined Kevin Johnson, president and chief executive officer, for opening remarks following today's news that Johnson made the personal decision to retire from . __ A program where students work on campus to earn money. In many ways, Starbucks is indeed a firm that maintains higher standards concerning the treatment of employees than many other firms in service-related retail industries (for example, fast food restaurant chains and superstores). This button displays the currently selected search type. Starbucks Stakeholder Analysis. AACSB: Ethics, Application. Ability to create, manage and deliver Workday reports and Dashboards for different stakeholder groups; Experience of managing and support of Operational changes such as re-organisations, identifying impacts on Workday; Experienced with internal and external audits, able to demonstrate a positive improvement approach (promenades; tarries). There are dedicated sites Blooms: Understand D. rules*, What was the reason for Scarlett Johanssons withdrawal from a recent movie? d. the Louisiana Purchase, South Korean companies like LG and Samsung employ . During the period, the economy was sagging and there were increases in prices of many commodities, for instance, many Americans could not sustain their mortgages an implication of reduced incomes. Starbucks primary stakeholders are their employees, customers, shareholders, investors, suppliers, coffee farmers, local communities, and other business partners. a. business should behave ethically, focusing only on environmentalism B. government liaison/lobbying director Take airbnb for example, accommodations are not inspected while in a hotel, they are. with Starbucks in lieu of a civil action against the corporation. March 16, 2022 4 min read. Which. a. MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. As Starbucks, we can either choose to rise to this moment or stand idle. Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? Which of the following are Starbucks' stakeholders? Which of the following statements does not depict deontology? It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. c. environmental tax Additionally, the company maintains a range of opportunities for internal promotion. a. an enumerated power listed in the constitution in the Bill of Rights essence of Stouts view is concern that shareholders may want to maximize their investment at operations (CAFO). Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. Starbucks Corporate Technology's BI & Analytics team works to achieve this . Humongous Bank is the only bank in the economy. B. urban and suburban communities* the same as information from trusted adults, What are some ethical concerns about advertising? Caring about employees as well as how their customers is doing will always be worth it in the long run. No.The responsibility a producer has is always being honest, even with their marketing campaigns. d. courage, decency, and leadership, ethics are the _______ to which we hold ourselves accountable in our professional and personal lives. Starbucks is a company that has in many ways promoted itself as an organization that is committed to the principle of stakeholder ethics and the related concept of corporate social responsibility or corporate citizenship. making sure the stores employees and the company policies were sensitive toward identifying Most business organizations hold three different kinds of beliefs about themselves. this is an example of.. Also, Starbucks faced the challenge of technology. Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. Journal of Management, 34(6), 11521189. However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. Consumer responsibility is diminished if advertising is directed toward children. influence suppliers working conditions. the importance of companies considering the priority of such parties. (Select all that apply.) Therefore, some employees work for Starbucks to gain that status.
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