Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. Also, the web interface seems to be working just fine. We shall never know, but fingers are firmly crossed that the service will return to normal. Email: timforrester@btinternet.com. By I consistently receive this warning:whenever I try. Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. You can send and receive messages, but not actively manage the account. If that doesn't fix the problem, see the next section. 14h08. Why? If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. Last week I phones an advisor with a somewhat similar response. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. Many have had the same address since they first went online many years ago. 14h00, on 9h25 In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. What do I have to change to make my emails send? Emails from BTInternet.com not being received in Mail It seems that I can only send messages to my iCloud account from the iMac. Today all of our emails addresses would receive, but not send. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay After some trial and error I found that btinternet was objecting to my "signature" containing a link. I anybody else having this problem. 26-08-2021 Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. provided; every potential issue may involve several factors not detailed in the conversations ), on Not receiving all emails on btinternet account - UKGSer The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. We can't ditch our broadband we'll lose our email address! Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. omissions and conduct of any third parties in connection with or related to your use of the site. Just one other thing that might be relevant. Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. Though as the BT email service is independent of the Plusnet one, we can't speculate as to any issues or configuration choices that have been made by their team. I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. Below is an article to help guide you through the process. I am using the Outlook app on a Samsung phone. We repeated the test and the same thing happened. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? So it seems to be something between Android and BT Mail. This was a pain, but I went along with it or else I couldnt use email. 19h39. Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password Then power on the phone and iPad and tell me if it still has the problem. I have a recent problem with my email service. I have entered the SMTP and IMAP details correctly but it still won't send. 16:52 EST 04 Mar 2023 I feel there is something going between Google and Apple. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. 25-08-2021 captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I can't send or receive messages in Outlook - Microsoft Support on Using webmail? I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. I can receive emails. 6h00. Have you had the chance to check if the issue persists on a different user account? I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. A workaround would be to use another SMTP - for example gmail if you have a google account. I cannot send even the simplest of messages this morning. Yesterday, I managed to contact BT via webchat. I have a group of 14 people set up under Outlook 365. So, I did checked around it seems that smtp is not working. He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. 17h25. mingoslkd, call They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. - last edited on Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. . If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. Rachel Rickard Straus, Financial Mail On Sunday This amount includes applicable customs duties, taxes, brokerage and other fees. Thanks You can usually find the option to redirect in the inbox settings of your old email account. Unfortunately, it did not work. 23-04-2021 At my age, I just don't have the energy to set up a new email address and tell everyone.'. Neither of these has solved my problem. 'All of my contacts have it. Are there really just two of us having this problem? Emails being blocked which we send to btinternet.c - BT Community It's reassuring not to be alone. If I go into iCloud web page, then I can send and receive as normal. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. 23-04-2021 If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. After 6 mos., if selected you will be billed $10.99/mo. So hardly time for a timeout to have occurred. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. Surely other services would similarly suffer. If I changed my email address I would be bound to lose something important. Accounts that are inactive for six months . This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. If yes, we recommend that you check if the issue persists while on safe mode. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. We do not allow any commercial relationship to affect our editorial independence. to know I'm not alone. If not, how do we get a moderator involved? Many customers find the BT community forum is a great way of getting help. It's very annoying and slightly weird. Hi For those that aren't arriving, things obviously get a little more involved. 13h37, on Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community. This has made me want to look a bit further and so I found the Community. 21h18, I have got my email working again. This could be as simple as the sender's email application had an issue and had not sent the emails until recently! Surface mail is also available; please e-mail us for . Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. I cannot find an obvious way of asking bt about this! He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. I spoke too soon. https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on I then asked them to login to BT webmail and send me another email and that one came through straight away. on I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. I've rebooted twice and reinstalled Office 365 without success. They also sent a test email from a PC using an outlook client and that didn't come through either. Problems with sending btinternet emails t - Apple Community I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). BT need to deal with this at a high level, NOT an individual user's account. Comic should be in the grade given in the listing title. Having the same problem myself today - unable to send emails from my @btinternet.com account. BT Email - best practices for postmasters and senders of email. Examination of the message heads of the delayed emails might be informative. 14h56, on 19h32. Accounts that are inactive for six months are deleted automatically. The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". 10-07-2019 Tried on various devices with same result. 23-04-2021 While members are not getting emails, they do appear as posts on the Google Groups page. I've got a "failed delivery message". 14-07-2019 Any ideas? @stevebrass Thanks, but same result as before. 16h34. I've got a "failed delivery message". You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. Various errors messages. BT allows former customers to access a basic form of their email account for free. I can't send emails from my btinternet account on my iPhone Also one of the two that I received recently was sent in December. I can take the same message and copy it into gmail and send from there and it gets through with no problem. Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. I consistently receive this warning: whenever I try. I can take the same message and copy it into gmail and send from there and it gets through with no problem. BT L1 agent wasn't able to resolve and it has been passed to their email support team. We'll need to look into this and we'll get back to you next week. What does this mean? 23-04-2021 19-12-2022 - last edited on Working on the theory that it was another case of BT doing something, I decided to leave it overnight. 2 users liked/thanked this post: No disrespect intended as your advice is probably based on years of experience of BTs service! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 17h33. Last Thursday, I stopped receiving email from my @btinternet.com account. So we can look in to this further, could you provide us with the full bounce back message you're receiving and the email headers. Thanks for your reply, Townman and thanks to Anne too. @Simpson39 try this link https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. BT are blocking the complete domain which the sender is sending from. I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. 23-04-2021 We understand that you are experiencing issues sending emails. The accounts work on BT Webmail, both to receive and send. This morning I clicked on the email icon on my phone and was again asked to login. 19-12-2022 btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. Email headers can be found by looking at the email item's properties. Send yourself a test email. If you're having problems, try logging in to webmail. I have tried sending the simplest of messages, namely a message titled Test and the text Test message. Go back to: Email help. 11h40. However, give yourself enough time to smoothly switch over and you may find it is worth your while. If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. MisterW, bobpullen. on The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. Here are some answers to help you. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. After several attempts, I decided to delete the email account from the phone and to recreate it using Add Account. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. 2 days ago I suddenly stopped being able to send emails and get the message below. The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. I cannot send even the simplest of messages this morning. Has anyone experienced this problem. The problem is also affected by the addressee. 2 users liked/thanked this post: To start the conversation again, simply 10h38 I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! Something went wrong. I have exactly the same problem and would love to get a solution. Anyone else experiencing the same issues? We appreciate you reaching out to us about Mail. Have you had the chance to try the steps in the article below? This site contains user submitted content, comments and opinions and is for informational purposes 10h59. on Rest assured that we'll do our best to assist you or get you pointed in the right direction. I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. on on Delays in Emails being delivered can arise from a multitude of reasons. Customer: replied 2 years ago. About 4 days letter I get a reply saying the message could not be delivered. Sending or receiving email. Any suggestions please, User profile for user: BT internet email problem Hi. This started suddenly about 5 or 6 weeks ago. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. Outlook.com not sending emails to btinternet email addresses Thanks for your help - I can now send messages to 'external' accounts from the iMac and to all addresses from the MacBookPro so I should be satisfied. 1) Set up an email address with a free service. By coincidence(? Solved: btinternet email server refusing to send outgoing - BT It's not just that there has been a delay. My email is not sending from my iMac (iCloud). 26-08-2021 That helps us fund This Is Money, and keep it free to use. If not, how do we get a moderator involved? Can you please hold the power button on the phone and iPad until you see a menu and choose power off. 11h05. There'll likely be four of these, two from BT servers and two from Plusnet servers. 15h24. ask a new question. I have tried sending individual messages and simple test messages but nothing works. 23-04-2021 20h31, on by on Why cant my email address have BT.com in the display name?
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