Paul Marsden oversees development and execution of financial strategies to support the companys business plans. And we actually drove our comparative sales versus 2019 by 7.5%. See where were looking to grow to meet the incredible demand. Its been quite the adventure since becoming the CEO in 2018, and Ive enjoyed every twist and turn in the road. So Ive got to get them in while I can. Its in Casco, Maine, Camp Sunshine. As a restaurant executive, hospitality should be in your blood. Charles also serves on the boards of the International Franchise Association (IFA) and the Certified Franchise Executive (CFE) program. Atlanta, GA 30338 *$1,009,803 System Wide Average Net Revenues. So we dont have any specific development goals associated, i.e. "Tropical Smoothie Cafe is in a perfect position for the future. Maybe you made somebodys day just 1 percent better; you still had a positive impact. He is directly responsible for selling more than 800 franchises. Its doing more than just being in business to sell food and smoothies. Atlanta, GA 30338 What were the one or two unique challenges that you faced upon taking over as CEO? With 158 cafe openings and 258 executed franchise agreements in 2022, the brand was able to achieve its 11th consecutive year of positive same-store-sales growth, a notable milestone in the franchise industry. Cheryl Fletcher joined Tropical Smoothie Cafe in July of 2017. I dont believe that the people side of our business is dead.. Oh gosh. Tropical Smoothie Cafe has deals in place for hundreds more locations in the pipeline and is on track to meet Charles' aggressive goal to hit 1,500 locations by the end of 2024. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota (File No. 770-580-2333, Tropical Smoothie Cafe Achieves New Milestones in 2022, These Will Be The 10 Fastest-Growing Restaurant Chains In 2023, Tropical Smoothie Cafe Propels Franchise Momentum in Q3. But we want to also have a higher calling of what were doing to be great individuals and great corporate citizens. In short, franchisees needed to know that there was a formal mechanism of their peers that was constantly feeding back to us at the Support Center. Watson: "I think when taking over any brand where you worked alongside your predecessor, there's a certain level of pressure to continue carrying the torch, but also to make necessary changes to the brand to evolve with the changing economy and consumer trends. Beyond just smoothies, we serve better-for-you wraps, sandwiches, and flatbreads, and pride ourselves on living at the "intersection of taste, convenience, and hospitality." Because of our amazing guests, our franchisees, and the communities they serve, including those on the front lines of this pandemic, we will get through this. charles watson tropical smoothie net worth. Charles recently joined his team in celebrating the opening of the 1,000th Tropical Smoothie Cafe location. 1117 Perimeter Center West, Suite W200 While we had always involved franchisees, I felt it needed to be formalized and more visible to our franchise system. Jan 2010 - Nov 20155 years 11 months. Complete the form or call 770-821-1928, and a Tropical Smoothie Cafe franchise development leader will reach out to you with more information. The best smoothie in terms of sales actually going on right now is our Mango Berry Cosmo. Over the years, weve learned that our innovative and versatile menu, featuring a wide variety of food items in addition to smoothies, has brought tremendous success to our brand and to our incredible franchisees. Prior to joining Tropical Smoothie Cafe, Pete served as the Deputy General Counsel and Chief Compliance/Risk Officer at Popeyes for over 10 years and has extensive experience handling corporate transactions, both in-house and in private practice. Our franchisees and their teams are the faces community members see daily, and the dedication from them is truly whats given us so much success in recent years. This information is not intended as an offer to sell or the solicitation of an offer to buy a franchise. That ultimately is our vision for Tropical Smoothie Cafe. Show them that we care. Charles is a graduate of The Hotel School at Cornell University and holds a Master of Business Administration from The Terry College of Business at The University of Georgia. He sat down to do an interview with Tim Tang and talked about how his brand is innovating to meet the needs of todays consumers. From there, we set up committees, reporting into our TFC, around the major parts of our business, and included more franchisees to provide feedback and work with us on further improving IT, Marketing, Design, and Construction, etc. The success of our brand is about the talent and drive of our talented executives and Support Center team. Mark serves on the board of the Institute of Certified Franchise Executives. Von Kutzleben most recently served as vice president of brand strategy, advertising and menu at Arbys. For more information about owning a Tropical Smoothie Cafe franchise, complete our form! SUCH REGISTRATION DOES NOT CONSTITUTE APPROVAL, RECOMMENDATION OR ENDORSEMENT BY THE COMMISSIONER OF CORPORATIONS NOR A FINDING BY THE COMMISSIONER THAT THE INFORMATION PROVIDED HEREIN IS TRUE, COMPLETE AND NOT MISLEADING. The TFC works hand-in-hand with Tropical Smoothie on all facets of the business from operations, IT, marketing, construction, and beyond, and their genuine feedback continues to establish the open communication we strive for, helping us to enhance our business model on an ongoing basis. He has been the Chief Development Officer since 2015 and directly responsible for selling more than 800 franchises during his tenure. I may have a trick or two up my sleeve I do get to make some decisions occasionally around here. TropicalSmoothie.com. Yes, it has a brand name on it, but it is Bill and Sally Smith on the corner and theyre entrepreneurs. Charles Watson, the CEO of Tropical Smoothie Care, was thrilled with his company's performance so far this year . Then I was our chief development officer and Ive been our CEO for about three years now. The role employees play in setting the customer experience in the restaurant. Mark Montini joined Tropical Smoothie Cafe as Chief Marketing Officer in October 2019. This information appears in Item 19 of our Franchise Disclosure Document. In her role as Chief Development Officer, Cheryl drives the brands franchise development sales, real estate and design and construction. Well, Tropical Smoothie Cafe, we've got 850 locations in 44 states. Were any of the franchisees reluctant to follow the system or embrace a new direction? Charles has the tenacity, vision and passion this brand needs to continue our upward trajectory and will ensure the success of our franchisees is at the center of every decision we make, said Scott Pressly, Chairman of the Board, Tropical Smoothie Cafe. And what we were able to do is to take a smaller organization that was scrappy, just like Tropical Smoothie Cafe, and really build their endowment and really serve a lot of families. We want to capture both the head and the heart of our consumers. In her role as Chief Development Officer, Cheryl drives the brands franchise development sales, real estate and design and construction. The average tropical smoothie franchise owner s salary/pay is estimated to be $126,000 per year, based on an average net revenue of $1,009,803 and a profit margin of 15%. I was born with a strong work ethic. Atlanta, GA ( RestaurantNews.com ) Tropical Smoothie Cafe, a leading national fast-casual cafe franchise known for both its better-for-you smoothies and food with a tropical twist, continues its . I try to pass along that spirit and advice to others. At the end of the day, we are a restaurant company and how great our food and smoothies are determines [success]. So I would say our Island Green Detox is not my go-to, but I understand that should be my go-to from a health perspective. Were implementing a new point-of-sale system that acts as a hub and enables all third-party delivery, white label delivery, online ordering, etc. The Tropical Franchisee Council (TFC) was established in 2018 and has been invaluable for our growth. Tropical Smoothie Cafe has deals in place for hundreds more locations in the pipeline and is on track to meet Charles aggressive goal to hit 1,500 locations by the end of 2024. Both of my parents had the entrepreneur bug and they definitely passed that on to me. There is no assurance that you will do as well. I was originally a quarterback in high school and had my heart set on the same position for college. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota (File No. Complete the form or call 770-821-1928, and a Tropical Smoothie Cafe franchise development leader will reach out to you with more information. Were proud to report that as of today, weve donated more than 200,000 smoothies to these hometown heroes, and were not done yet! I may have been, in fact, the person responsible for awarding them a franchise! From there, we set up committees, reporting into our TFC, around the major parts of our business, and included more franchisees to provide feedback and work with us on further improving IT, Marketing, Design, and Construction, etc. In this role, Mark leads brand, marketing, product, and digital innovations core functions of delivering the remarkable guest experience that drives Tropical Smoothie Cafes success. In a franchise system, without broad franchisee buy-in, you cannot move as efficiently and effectively as is required in today's business environment.". Well, Tropical Smoothie Cafe, we've got 850 locations in 44 states. This process only helps our individual franchisees and their bottom line, respectively.". In a franchise system, without broad franchisee buy-in, you cannot move as efficiently and effectively as is required in today's business environment.". Tropical Smoothie Cafe CEO Charles Watson has been with the company for more than 10 years and is passionate about supporting the franchise system's sustainable growth, the success of its franchisees, and the . Passion is key in everything. This information appears in Item 19 of our Franchise Disclosure Document. Tropical Smoothie is a Georgia-based company that owns and operates a chain of restaurants serving smoothies, sandwiches, wraps, salads and soups. And by the way, thats one way Tropical Smoothie Cafe has grown so big so fast the food. 1117 Perimeter Center West, Suite W200 Weve raised almost $7.5 million for them. Such filing does not constitute approval by the Department of Law. What is something you wish more people knew about the chain and its products? Theres an obvious answer for me here, and thats to put your heart into what you do. See where were looking to grow to meet the incredible demand. We consider ourselves to be an approachable, healthier option for the average American, and our customer loyalty system-wide continues to climb. Mark serves on the board of the Institute of Certified Franchise Executives. Charles Watson serves as CEO for Tropical Smoothie Cafe. Richard Key serves as the Chief Operations Officer, responsible for overseeing the operations team and its support and training of the Tropical Smoothie Cafe franchise community. For the fiscal year 2021, these End-Cap and In-Line Tropical Smoothie Cafe Restaurants typically ranged in size from 1,200 to 1,900 square feet. If you dont have a good product, it doesnt matter. We decreased royalties and deployed hyper-local marketing strategies to drive business within a 1to 2-mile radius of cafes. Charles recently joined his team in celebrating the opening of the 1,000th Tropical Smoothie Cafe location. Here's how CEO Charles Watson did it. And so thats one of my favorites. Because sure, the smoothies sell well and all, but did you know about the Chipotle Chicken Club flatbread sandwich? Is there a smoothie that you personally are thrilled is on the menu, but just dont enjoy yourself? Players MAY win multiple prizes in a. 770-580-2333 We want to be an escape for our consumers in this hectic world we live, and an incredible business model for our franchise partners It's an exciting time to be a fast-casual concept within this segment, specifically as the market size of the juice and smoothie bars industry is expected to increase by 2.3% in 2020, reaching nearly $3 billion in revenue across the globe. 13, 2021, 08:36 AM. Your results may differ. Those franchisees are serving our guests on the front lines I can't run this business without their candid feedback.".
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