The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. I have multiple contactless cards in my physical wallet. Once your MetroCard expires, you will be fully switched to OMNY. Discover the full power of your Commuter benefits. When you swipe your card at checkout, choose "credit" (even though it isn't a credit card). Until payment is received for that fare, that payment method will remain blocked, even if you use other payment methods in the meantime. For MTA commuters: if you use your Commuter Card to purchase a 30-Day Unlimited Ride or 7-Day Express Bus Plus MetroCard it will be covered by the MetroCard Balance Protection Program. The NYC Commuter Prepaid Mastercard is accepted at transit agencies, fare vending machines, designated transit retail centers where transit products are sold, and at qualified . For a complete eligibility list by negotiating unit, please click here. Each tap will result in a full-fare charge. What is the deadline for making purchases or changes? I was told yes. 50% off + free delivery on any order with DoorDash promo code, Wayfair promo code: 10% off any single purchase, 60% off running shoes and apparel at Nike without a promo code, Extra $5 off your order with GameStop promo code. If you tap your contactless card or smart device and the OMNY reader indicates that the payment was not accepted, you will need to use another payment method to pay for your ride. Who should I contact if I have further questions aboutNYS-Ride? This site isnt optimized for Internet Explorer users. Just choose your preferred payment method, tap at an OMNY reader, and go! Use the Edenred Calculator to calculate your estimated savings. If you see this symbol on your card, you can tap it at OMNY readers at subway stations and on buses to make fare payments and enter the system. TheNYS-Rideprogram is available to employees of the: If you are a part-time employee, you are eligible as long as your paycheck can support your deduction. The NYC Commuter Prepaid Mastercard is issued by Central Bank of Kansas City, Member FDIC, pursuant to license by Mastercard International Incorporated. It appears that a rollout is or will happen soon depending on who your employer uses, so I would definitely inquire. Seems their reps are not aware of this. Use the card to pay for any qualified public transit expensesjust swipe and go. UberPool and 7 other ways to use commuter benefits CHOOSE FROM SEVERAL CONVENIENT PAYMENT OPTIONS Maximize your savings Your savings can add up fast Here's an example based on $3,300 annual spending and a 30 percent effective tax rate. i love the idea, but it just doesn't make sense financially. It works like a charm on OMNY readers. Reduced-Fare customers who switch to OMNY will be able to take advantage of fare capping, which is an easier and more equitable way to pay your fare. Its easyjust swipe and go! Get an OMNY card at a 7-Eleven (the one near Port Authority on 42nd between 8th and 9th have some as of 12/9). You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. For a complete eligibility list by negotiating unit, please click. After two consecutive payroll deductions, your commuter pass will be ordered. Its like a 7-Day Unlimited Ride Pass, but you pay as you go, with no upfront cost. You can change your participation any time up to the monthly enrollment deadline. The Commuter Card plan offers two options: If you are also enrolled in the Park-N-Ride plan, you can choose to have both benefits available on the same card. When you enroll, simply choose your fare and agree to payroll deductions. not only that, i was going to email or submit a complaint. Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. We have designed OMNY readers with various features to ensure that accessibility standards are achieved. You can tap and go throughout New York City on all subways and buses. Enjoy convenient features when you register for an OMNY account. Gonna push the issue with my HRwould be nice if they were able to push WageWorks into updating their tech. The same pass-back rules that apply to MetroCard also apply to OMNY. How can I switch from Reduced-Fare MetroCard to OMNY? See https://new.mta.info/ for more details about the MTAs Balance Protection Program. The WageWorks mobile app makes saving receipts from your WageWorks Commuter Card transactions fast and easy. if they had gone with a pass that's auto-reloaded or i can update it on my digital wallet, their deadline could be much later. To ensure that the fare is charged to your preferred payment method, please select the card in your digital wallet that you want to use and tap your smart device on the OMNY reader. On the WageWorks mobile app, you can easily take photos of your card transaction receipts and save them to your WageWorks account should you later need to submit receipts to verify card use. We take your health care privacy seriously and do . The MTA is moving towards making OMNY the universal payment. Monthly administrative fee: $1.25 (paid by your additional payroll deduction). The Commuter Card is a stored value debit card linked to a special Transportation Spending Account, secured by the City Commuter Benefit provider, Edenred. This card may not be used everywhere Debit Mastercard is accepted. Several commuter benefits providers are beginning to issue contactless cards or allow cards to be added to digital wallets. Cards issued on the Visa, Mastercard, American Express, Discover, UnionPay, and JCB networks are accepted today. The commuter card allows you to easily change or pause monthly contributions to your card. Pretty annoying. All rights reserved. Cards issued on the Visa, Mastercard, American Express, Discover, and JCB networks are accepted today. Use it to buy tickets, vouchers, and monthly passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking as part of your commute to work. We are pleased to announce that the NYS-Ride commuter benefit will now be administered by Edenred. Meyer announced Wednesday that customers using a transit benefits provider -- like WageWorks or TransitChek -- will soon be able to use the OMNY system. SelectingEvery Monthas the frequency when you make your first purchase and you will automatically receive your mass transit fare media, vanpool voucher, or pass every month until you make a change or miss a payroll deduction. Then add funds to your OMNY card using your WageWorks card. and our What happens to my Commuter Card if I leave state service? Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. I am an Employer If I have a temporary Reduced-Fare MetroCard, can I switch to OMNY? guess what, THEY ONLY RECEIVE HAND WRITTEN COMPLAINTS. No other forms are required. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. Instead of swiping or inserting a standard bank card, you can make transactions with the quick tap of a contactless bank card. You can choose between as many payment methods as you prefer. OMNY supports a full-fare, pay-per-ride option now, including free transfers. 2 Empire State Plaza, 11th Floor What if I don't receive my fare media or vanpool vouchers or passes? I just load money onto my pass using my payment card, and Im on my way. See Commuter Card FAQ. Log into your account or call Edenred Customer Service at(888) 235-9223. If your monthly commuting costs are more than the $280, the balance of your commuting costs will be purchased with post-tax payroll deductions. If your transit benefit provider has issued you a contactless credit, debit, or reloadable prepaid card, you should be able to use that card at an OMNY reader and register it in your OMNY account. Commuter Cards are replaceable at any time if they are lost or stolen. Can I sign up to get my transit pass or vanpool voucher purchase automatically without re-ordering my pass every month? Also looks like wallet compatibility is coming: Just got a contact-enabled, refreshed wageworks card in the mail. The OMNY card is MTA's dedicated contactless card. Now you can reload OMNY cards online. WageWorks & OMNY card Good news if like me you have a WageWorks commuter card and you are sick of swiping when everyone else is tapping. The WageWorks Commuter Card makes it quick and easy to pay for eligible commuting expenses. Can I still pay for multiple riders with OMNY? For customer service, call 1-833-584-8109. To make the switch, use the digital assistant in the bottom-right of your screen on any page on omny.info, and follow prompts to put your reduced fare benefit on your smart device or contactless card. Youll love the swipe-and-go convenience of this card. If your company offers a WageWorks Commuter Parking Account, you may also use the card to pay for a wide variety of parking options. I have multiple cards in my digital wallet. 2. Submit your questions to customer service quickly and easily. Username Name selected when you registered. Reduced-Fare customers who do not register their own payment method will receive a Reduced-Fare OMNY card directly from the MTA in 2023. If your account balance is less than the transaction amount, the transaction will be declined. Privacy Policy. Want to pay with cash? Guess I'll know in "up to 15 days". On your pay day the account gets funded by your payroll deductions that you assign according to your monthly commuting needs. Customers in the MTAs Reduced-Fare MetroCard program can now make the switch to OMNY and receive the same half fare benefit with the contactless credit/debit card or smart device of their choice. Members with both transit and parking benefits may contributethe combined maximum. You must place your order by the first of the month, two months before the commuting month. You can switch to OMNY only if you are enrolled in MTA's Reduced-Fare program. Yes. How do I know if my payment method was charged? Unfortunately they said the existing card had to be cancelled immediately while I wait for a new card. These two funds will be maintained separately too, i.e. For example, if you travel with 3 additional riders, you will need tap 4 times on the first leg of your trip and 4 times for free transfers on the second leg of your trip. You can also link a non-contactless card to a digital wallet and use it with your smart device. Since OMNY does not know which card is your preferred payment method, the system will charge your fare to the first card that it reads. You can call toll free to(888) 235-9223. At the moment, you can't use WageWorks (or any other pretax transit benefit provider that I know of) with OMNY. Members with both transit and parking benefits may contribute the combined maximum. For example, if you move, transfer to another work location, or your commuter costs change, you may adjust your order. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Nationwide coverage with the most extensive commuter catalogue. Note that you can only link and use one form of payment with OMNY, either the contactless card itself or a smart device (with your linked card enabled in digital wallet). You can also use cash to buy a new OMNY card or reload an existing OMNY card at more than 2,000 retail locations across the New York metropolitan area. Eligibility requires a commuter benefits program offered through your employer. The figure is based on average tax rates, including state, federal and FICA taxes.Return to content. Easy ordering and payment for members and administrators. Why can't I make changes after the deadline? Can I make commuter purchases if I retire, resign, or end my employment with the State? If your bank card has a chip but is not contactless, you can still add it to your digital wallet on your smart device to make contactless fare payments. Commuter Benefits Pre-Tax Limit Increased to $300/Month The IRS has announced that for the tax year 2023, the monthly pre-tax limit for commuter benefits has been increased to $300 per month for both transit and parking. Transit expenses $150/mo This is because the system must have a record of your payment method before you can perform pass-backs. i think i'm just going to opt out and rather get the T-pass on my own. WageWorks just seems to not give a damn because they have so many corporate accounts. . It's easy - just swipe and go! Download the OMNY is a service provided by the Metropolitan Transportation Authority. If you switch between OMNY and MetroCard during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. If the card is used at an unapproved merchant, the transaction will be declined. Work. The last four digits of each device account number will appear in your OMNY account when you tap your smart device at OMNY readers. Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. With OMNY, you can use your own contactless credit, debit, or reloadable prepaid card, the digital wallet supported by your smart phone, smart watch, or wearable, or an OMNY card. Your free transfer will not be visible on the OMNY reader screen. New employees are eligible to enroll immediately, you just need your Employee ID, Department ID, and Negotiating Unit. Theres a separate payment card for each WageWorks commuter benefit account: The WageWorks Commuter Card and your WageWorks account are completely integrated. If you have any remaining post-tax funds, they will be returned to you. Can I still receive free transfers with OMNY? Be sure to log into your NYS-Ride account and make changes before the order/cancellation deadlines. For example, if you order a pass on August 2, your order will become effective for the transit pass you will receive for November. that's the Wednesday before Thanksgiving. From next month, I am planning to use the WageWorks commuter debit card offered as an option by my employer. If you need to update your address, you must do this through your employer. Its like a discount on your eligible commuter expenses. For example, if you use a reloadable prepaid card, you can prepay your card with cash at locations where reloadable prepaid cards are sold. Your payment may not be accepted for a few reasons. It works just like a debit card. Therefore, theNYS-Ridereduction of social security taxes could slightly reduce Social Security benefits for people below the Social Security wage maximum. You can call toll free to, (888) 235-9223. All trademarks, services marks and trade names referenced in this material are the property of their respective owners. What if my commute or commuting costs change? User Agreement (Updated 10/10/2010) Terms and Conditions. See https://new.mta.info/fares/subway-and-bus/balance-protection-program for more details. qualified public transit and parking expenses, Make buying monthly transit passes and paying for parking quick, easy, and convenient, Use the card to pay for qualified public transit or qualified parking expensesjust swipe and go, Easily change or pause monthly contributions to your cardjust be sure to log into your WageWorks account site for your order/cancellation deadlines, The WageWorks Commuter Card works with the, The WageWorks Parking Card works with the. All rights reserved. If you are a new applicant to the Reduced-Fare program, you can let us know youre interested in OMNY as part of the online application process or when you visit us in person to apply. What happens if my Commuter Card is lost or damaged? Pause, change, or update your benefits whenever you want. Carpool options from most Ride Share Services, Personal car, personal van, or casual carpool. Securely access your trip history and transaction activity in your personalized dashboard. Press question mark to learn the rest of the keyboard shortcuts, https://www.benefitresource.com/blog/bri-new-digital-wallet-options/. New program applicants will be issued MetroCards at this time, and you will receive more information on how to switch to OMNY once you are enrolled in the Reduced-Fare program. You will need to use another form of payment to complete this transaction. If you've selected a WageWorks Visa Prepaid Commuter Card or a WageWorks MasterCard Prepaid Commuter Card, your funds will load to your card by the 20th of the month. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. With the Commuter Card you can purchase different fare options depending on your commute. What if I resign, retire, or leave state service? Next up is OMNY for students and for riders of paratransit, commuter railroads and other special programs. this is back in May when I called to complain that with Covid, who the hell knows when I'm going back. How is money loaded on to the Commuter Card? Depending on your employers setup, you may get your card when you sign up for one or more of these accounts, or you may select an option to receive the card when you register for one or more of these accounts: Your human resources department or benefits administrator can tell you how employees in your organization receive a WageWorks Commuter Card when they enroll in one or more WageWorks commuter benefit accounts. Which card will be charged if I tap my physical wallet on an OMNY reader? Monthly pre-tax payroll deduction: any amount up to $300. For the purposes of this discussion, let's assume I pay the following for tickets: 1. Your order will be sent directly to you. Important:You must use the same payment method throughout each individual trip to qualify for benefits like free transfers. Contactless cards have this symbol on the front or back. However, you can access your trips and charges associated with your payment method online. Did you have to call and ask for the card? My WageWorks Commuter Card makes it so convenient to buy my monthly transit pass. It's $255 btw. Just input your planned spending and watch the savings add up. NYS-Rideis a commute-to-work program. Sign up for a free, optional OMNY account to access this and other benefits. This convenient reloadable prepaid card can be used to pay for transit and parking fees. The new contactless commuter card is available for all employers we support by mid-April 2021.". Have your Reduced-Fare MetroCard and your credit/ debit card handy. Important:You are limited to tapping and paying for yourself and 3 additional riders with the same payment method at a single OMNY reader. Refer to the user guides and settings for your smart device and digital wallet to learn more. How can I get my blocked payment method accepted again? Have any updates been made that would allow these 2 to work together? Really hope it has mobile wallet compatibility. Customer service is available Monday - Friday, 8:00 a.m. - 8:00 p.m. EST. Select "Enroll in Commuter" then select "Transit.". For example, if you want to change or cancel your order for the July commuting month, you must do so by May 1. At their pace, Im expecting, like youre saying, to have a digital OMNY card or even the physical OMNY card you can load before WageWorks gets in the game. However, if you do so, the 4 free transfers associated with the original 4 taps will be forfeited. The WageWorks Commuter Card is a quick and easy way to pay for qualified public transit and parking expenses. Like contactless cards, smart devices also use contactless technology. Once you have your OMNY card, you can add value online through your OMNY account or at participating stores. Many banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. Check out the FAQs in the Employee Help Center. Statewide Learning Management System (SLMS), Civil Service Employees Association (CSEA), NYS Correctional Officers & Police Benevolent Association (NYSCOPBA), NYS Law Enforcement Officers' Union, Council 82, AFSCME, AFL-CIO (C82), Police Benevolent Association of NYS, Inc. (PBANYS), New York State Employee Discrimination Complaint Form, Equal Employment Opportunity in New York State Rights and Responsibilities A Handbook for Employees of New York State Agencies. Link your WageWorks card to your OMNY profile. Distribution and use of this material are governed by Get an OMNY card at a 7-Eleven (the one near Port Authority on 42nd between 8th and 9th have some as of 12/9), Create an account on omny.info, Link your WageWorks card to your OMNY profile, Manage your commuter benefits, any time, any place. Use the same card or device for both legs of your trip to get a free transfer. Any unused balance remains on the card for future use. Don't pay taxes on it, too. i have to decide to get my commuter pass by the 10th of the previous month. NO CASH OR ATM ACCESS. This site isnt optimized for Internet Explorer users. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. I just had an hour and a half call with a poorly informed Wage Works rep who had no clue what Apple Pay even was. You decide how much money to load onto your card each month to cover your monthly commuting costs. OMNY card availability may vary by retailer. Location. You cannot switch between your contactless card and other payment methods and still obtain your free transfer. Please use the link below to create an Edenred account for monthly orders for 2022. Reduced-Fare customers are starting to tap and go. Each person will also be eligible for free transfers. Providers include MTA, NJ Transit, NY WaterWay, CDTA, Adirondack Trailways, Niagara Frontier, and Amtrak. Your fares are currently charged individually for each trip. Customer service representatives are available Monday through Friday, 8:00 a.m. - 8:00 p.m. EST, except holidays. Below is a partial list of popular transit providers in New York State: The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. If you resign, retire, or leave state service, you will not be eligible to take part in theNYS-Rideprogram. 2019 Metropolitan Transportation Authority. Pay no more than $33 in total fares between Monday and Sunday, no matter how many rides you take. The monthly tax-free allowable limits are: Qualified Commuter Transit: $300 Qualified Commuter Parking: $300 Using your Commuter Benefit Solutions Account is as easy as 1-2-3: Decide how much to contribute towards your commute based on your monthly public transit and/or parking expenses. WageWorks salaries: How much does WageWorks pay?. You will need to buy replacements on your own, on a post-tax basis. You can use your commuter benefits to pay for thousands of eligible transit expenses. Lost fare media or vanpool vouchers or passes cannot be replaced. Rocketreach finds email, phone & social media for 450M+ professionals. This is a set deduction equivalent to the cost of the MTA 30-Day Unlimited Ride MetroCard. By 2023, physical MetroCards will be phased out and replaced with the OMNY system.. When you switch to OMNY, you can keep using your Reduced-Fare MetroCard until you spend down any remaining value or the card has expired, and then use OMNY for all future trips. WageWorks (now owned by HealthEquity) is supposedly issuing a contactless card that will be OMNY-compatible in late 2020. Very disappointed by WageWorks non-support; seemingly lots of requests (Twitter, other forums) going back years about Apple Pay/Digital wallet support, well before the OMNY launch. PRE-TAX BENEFITS. It is a convenient way to pay on subways and buses your pre-tax commuter benefits, if you do not have the . The card will not include your photo, but it is solely for your use as a Reduced-Fare customer. Update from WageWorks -On their chat they told me to order new card, but when I got it is was NOT contactless.I asked them again on chat, and this is the latest information they have:"I apologize, but as of now the new contactless card offered by Wageworks is not yet available because it is currently in dry-run for only 3 companies that we handle which you company is not yet included, I'm sorry. Until March of 2020, the average travel time to work was 26.6 minutes (), the longest commute time since the census began measuring one-way commute times in 1980.While many essential medical workers and production and supply chain employees have certainly still been getting themselves to a physical work place each day; Gallup reports that up to 62% of the . In the case of your express bus trip, you will only be charged $6.75, and the $2.75 authorization will be reversed. You also can send an email to. 1Accounts must be activated via the HealthEquity website in order to use the mobile app.Return to content, 2The example used is for illustrative purposes only; actual savings may vary. If you have a temporary card because you lost your permanent Reduced-Fare card, you can make the switch to OMNY. Will my participation inNYS-Rideaffect my employee benefits? Use the card to buy virtually any type of monthly public transit pass, including bus, light rail, regional rail, streetcar, vanpool, subway, and ferry. The commuter card allows you to easily change or pause monthly contributions to your card. Each payment method can support up to 4 riders and 4 free transfers on a single trip. Any unused balance remains on the card for future use. You may continue using the same payment method at a different OMNY reader. I've tried OMNY, it's fun, but there's no way I'm paying per ride as a commuter. You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. Is this published anywhere? 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. A commuter benefits program can provide savings for both employers and employees. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Learn more about contactless payments offered by our partners. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. NYS-Rideorders do not reduce contributions or benefits under your retirement plan, life insurance, or Medicare. No credit card required. i got nothing to do with OMNY but i just wanted to say WageWorks absolutely SUCKS. yeah, that's great customer service. Continue reading your article witha WSJ subscription, Already a member? For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. Commuter Benefits: The Smartest Way to Get to Work. 5 things you need to know, UberPool and 7 other popular ways to use commuter benefits. You can change your order by logging into your, You can also submit a change or cancellation by calling Edenred Customer Service at(888) 235-9223. Once you have resolved the issue with your payment method, there are a few ways to start using OMNY again: What can I do if my payment was not accepted at the OMNY reader? Also, right before disconnecting I asked if the card could be added to a digital wallet. Any unused balance remains on the card for future use. No need to wait for open enrollment. To see the site as intended, we recommend using a newer browser like Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge. 2019 Metropolitan Transportation Authority. If you are a part-time employee, you are eligible as long as your paycheck can support your deduction. It couldnt be easier!. Reach out to your commuter benefits provider to learn more. A full list of service providers is available here or by calling Edenred Customer Service at(888) 235-9223. In the meantime, you can use another card, including a card in your digital wallet, or MetroCard. This will prevent you from accidentally charging other cards in your physical wallet. How and when do I receive my public transportation fare media, such as bus, subway, or rail passes, fare cards, or vanpool vouchers or passes? If you miss a deduction for any reason, your NYS-Ride orders will be canceled. For example, if you use OMNY to ride the subway, you must use OMNY to obtain your free transfer to a local bus that is equipped with OMNY. How do I know if my card is contactless and can be used with OMNY? This will trigger an authorization amount of $2.70 or $2.75 depending on your payment method. Will I still be able to use my Reduced-Fare MetroCard once I switch to OMNY? Or you just buy an OMNY card when those are available. How do I register for OMNY as a new Reduced-Fare customer? Digital wallets on your smart phone, smart watch, and wearable are supported today, including Google Pay, Apple Pay, and more. Certain bank cards cannot be added to digital wallets to make contactless payments, so check with your bank and your digital wallet provider for more information. Stay safe with contactless cards. Your fare media or vanpool vouchers or passes will be sent directly to the address you provided and will arrive before the end of each month.