As a newer brand, they are screwing their reputation, which is so important for new business, but also leaving money on the table because if anyone has to replace a 3 or 4 year old snow blower because it can't be serviced, they sure as shit won't be buying that brand again. Find Local Service Center Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. It's all in Google Maps: browse nearby restaurants, find one you like, check out the dining environment, and even make reservations. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. 866-206-2707 EGO sent me to a warranty repair facility in Orlando (1 hour from my home). If you have a problem with your mower while it is under warranty, the home improvement centers won't repair it for you. You can start by looking at comments and photos shared by locals to make a more informed decision. The wonderful world is all around you, waiting for you to discover. Find Local Service Center Find My Store. Be the first to know about new products, innovations, and offers. Welcome to RYOBI's Service Center locator, we're happy to assist you. Date of experience: 02 January 2023 PB Peter B 1 review AU 27 Jan 2023 Batteries are garbage Patented battery technology delivers gas power and performance plus longer run times. Step #3: Detach The Carburetor From The Lawn Mower. (905) 337-2095 Cancel Close Case. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 2023 Trustpilot, Inc. All rights reserved. 877-754-5999 The Home Depot Service Centers in U.S.A. Not even a timeline for someone to get back to me. NEVER BUY THIS AGAIN. 800-348-5004 Find Local Service Center. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. 3. Bring the real world to your users with customized maps and street view imagery. We love hearing from our customers, dealers, and the media. Find Local Service Center Thought I'd try and be green and buy an electric lawnmower. Zero follow through or contact afterwards. They were a bit pricey retail ($5-600) so I thought I'd save by getting one second hand, an EGO LM2000, for about half that price. Contact a location near you for products or services. Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. Be the first to know about new products and innovations. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. Weird every Home Depot in my area is an EGO repair center. Has anyone successfully ordered replacement parts for an EGO tool? (800) 854-2315 As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. Extremely difficult to get any help from this company. Enter your city, town or postal code. What would you like to do? We see that youre on the North America site but appear to be outside the U.S. and Canada. ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment POPULAR SEARCHES Chainsaws PB9010-T X-Series US Alabama Arkansas Arizona California Colorado Connecticut Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana Somebody in the warehouse has to create a shiping label." Click here to check your account. Give Praise Love your EGO tool or a specific feature? BBB Business Profiles are subject to change at any time. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have called 8 times and every time I am told it will go out the next week. nothing but an expensive boat anchor with no usable warranty. (800) 387-6018 This service requires additional processing time due to the quantity of labor that it takes. and audit usage of this system, and all persons are hereby notified that use of Get started Not sure what's wrong?. 204-331-3082 (800) 828-5500 I cant even adjuat the carb on my string trimmer. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Select product category from the above options. Find Local Service Center. This is an Official United States Government System, which may be used only Click here to check your account. this system constitutes consent to such monitoring and auditing. Lawn Mowers-Sharpening & Repairing Sharpening Service Tools. Departments Accessories LM2130 Ego Power+ 21 Inch Select Cut Lawn Mower , See Also: Accessories Preview / Show details, I have reached out repeatedly to their customer service number (1-855-346-5656) but have not received a call back from customer service. They have a longer , There are several reasons why your lawn mower might not start regarding insufficient power. 9.00am to 5:00pm (Monday to Friday) Dealer Inquiries I've been looking to replace a part of a string trimmer that just over a year old. 7834 W 11th St. Tracy, CA 95304. Find Local Service Center 2. POWER+ Select Cut XP with Speed IQ 56-volt 21-in Self-propelled Cordless Lawn Mower 12 Ah (Battery Included) Model # LM2167SP. $26.99. For the best experience on our site, be sure to turn on Javascript in your browser. I'm all for going green and such but a gas mower has never let me down. I am not exaggerating when I say I have a near 1:1 sale to repair average. Even when its on its last legs, i can still get a cut in. . The concept for the equipment is great but poorly executed for real world application. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) I received a case number and then nothing. 1-855-EGO-5656 Plumbar Oakland provides an ego electric lawn mowers buying guide, and the information is totally objective and authentic. Google Maps is a web mapping service developed by Google. USDA Service Centers are designed to be a single location where customers can access the services provided by (877) 477-6669 800-780-9889 However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It goes against our guidelines to offer incentives for reviews. 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