The 10,000 signature threshold for . From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. To help us improve GOV.UK, wed like to know more about your visit today. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Further details will be. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Enter your email address to subscribe to this blog and receive notifications of new posts by email. You can get information on their website. Follow BBC London on Facebook, Twitter and Instagram. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Can Nigeria's election result be overturned? You should never give out your bank details by phone or by text. Which seems at odds with reality. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Revised, or reduced? Find out about Council Tax, how much it is, and how the money is spent. Payment line: 0345 300 0614 (option 3) Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. We've matched the postcode to London Borough of Croydon. Births, deaths, marriages and citizenship, comment or object to a planning application. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Email: croyctax@croydon.gov.uk. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months 5. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Because nobody cares. We are committed to making our website accessible to all visitors. Read about our approach to external linking. Council tax is payable on properties that are empty, including second homes. 9 Some other shitty excuse If you are contacted in this way, it is going to be a scam. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. NEW Help improve this site by Following the Council meeting on Wednesday night I have received a . There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Gove's funding increases have come too late to save Croydon. Well send you a link to a feedback form. We are experiencing high volumes of customer contact. If youre paying bills via direct debit youre not that poor. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. In the event of an emergency, the 020 8604 7124 hotline remains available. Show Croydon CR0 1EA Councillor Mark Watson, cabinet member for communities, safety and justice. or post a comment below. What's the least amount of exercise we can get away with? If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Extra help for residents through new council tax support scheme. Have you received your emergency energy Council Tax refund yet? United Kingdom, NEW Help improve this site by Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. How to do a rebate of any kind by a method that will not cost too much administratively? Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Send us a message; Other ways to contact us . You misappropriated the funds for something else by accident London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Based in Croydon and edited by Steven Downes. pic.twitter.com/5PFiLmGWCv. Have a useless executive team Unless hes on a promise and has to apply for payment of his wages via a website. Have a Cash flow crisis No surprise its them idiots Capita running the show. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. Contact us Get in touch with us online, by phone or in person. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Plans to increase council tax in Croydon by 15% have been approved by the government. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Fastest way to get help is online. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. 4. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Hide, Send feedback directly to the content team using our website feedback form. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. giving feedback Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Hundreds of people descended on . Find out about your responsibilities relating to council tax as a landlord. Read about our approach to external linking. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. 8. Show The council will never call you and ask you to give them your bank details over the phone or by text. You can also choose to wait until September to receive the rebate in this way. Due to this, we will respond to your enquiry within 4 weeks. The first is a calculator which can give you an idea of what you may be entitled to. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Under current rules, town halls can only . Start a new calculation/claim. More information can be found on Croydon Councils website here. Contact us. The council reckons even its online form should take around 10 minutes to complete. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Some banks and building societiesmay not accept Direct Debit instructions. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Council Tax team, Croydon Council Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Please note that these messages may come from both the council and our form provider GrantApproval. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Service temporarily unavailable. Bernard Weatherill House 8 Mint Walk. Russian minister laughed at for Ukraine war claims. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Thank you for contacting the Council Tax Department. It is a London borough council, one of 32 in the United Kingdom capital of London. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. The second part allows you to make a claim. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Thank. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. You will need your council tax account reference number for the bill you want to pay, if you know it. It will take only 2 minutes to fill in. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Telephone: 020 8726 7000. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Births, deaths, marriages and citizenship, support for energy bills and the cost of living. By Kwame Boakye. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. If you wish to simply change the date of your Direct Debit, contact us. The councils online form should take around 10 minutes to complete. giving feedback Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Anyone any ideas please? To set up a Direct Debit, complete a council tax Direct Debit instructionform. But as Inside Croydon has reported, there are still many . We use some essential cookies to make this website work. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. We will continue to take Debit Debits until you tell us otherwise. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Viridor burned it as excess plastic not for landfill. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. | We provide a large number of services for local people, businesses . The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically.