This is the best way to manage and repair your business reputation. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. I also called convergent and they only collecting on sprint behalf. Apparently it's some kind of credit card or something. Doubt they will remove it. Also make sure to file a complaint with your state attorney generals office. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. Received notice of debt collection. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. Please Help Me Get Convergent Off of My Report! They say Im past due in the amount of,$1,613.85. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Has your experience with this business or person been good? I paid them a lump sum to settle the account. Convergent Outsourcing is not a scam. Unfortunately, you cannot get your account number online at this time. Shortly after paying it off they noted on my credit report that the debt was cleared. Hiding negative complaints is only a Band-Aid. Don't dispute again, it will come back validated. Since they were on leases that left me on the hook for around $1400. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. I never signed a contract). I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. It believes youre more likely to pay if youre desperate to get rid of it. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Who is Convergent Outsourcing? R-1234567). Sprint sent account to collections, Convergent Outsourcing. Sprint sent account to collections, Convergent Outsourcing. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. She said to give them a call and try to settle for less with them. You can enter your email address to have a copy of the chat transcript emailed to you. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 It will pass in time. For more information about reviews on ConsumerAffairs.com please visit our FTC's website on credit. Many factors affect your FICO Scores and the interest rates you may receive. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. The account is in the amount of $621. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. @new_earthThank you for sharing. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. That's if they're reporting. She will most likely say she will check with another department and get back to you. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. - You can ask them if you pay in full right now, will they delete the Convergent collection. We sincerely hope this represents a satisfactory resolution to your concerns. I don't believe that I owe what Sprint claims that I owe. 2 years later they are contacting me saying I owe them money. Work with Lemberg Law out of Wilton, CT. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. If you would like to make payment online instead of over the phone, you may do so on our website. I suppose they need to provide: Proof of contract - with sign-on and termination dates. I know this thread is a few months old but I thought I'd share my experience. If you have questions or need to make a change to your account. After I paid, I they say I don't have acc. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. I called sprint back and spoke with a gentleman this time. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. Originating in 1950, its current headquarters are in Renton, Washington. How to Tell if it's a Debt Collection Scam - ConvergentUSA Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. See reviews below to learn more or submit your own review. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. The posting time indicated is Arizona local time. It often has more success because of its industry knowledge and negotiation tactics. Try to get them to say yes though if possible. It depends on how much they gave access to their system to Convergent. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. More details on software and accessibility are available at WebAIM.org. All rights reserved. Work out a payment plan. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. They told me to contact their collections people. I got a letter from these people saying that I owe T-Mobile $57.00. Learn more about Convergent Outsourcing or view your account with us online. Convergent Outsourcing, Inc. is a debt collection agency. It was founded in 1950 and currently has about 2,300 employees across 12 offices. I don't dispute that I ever had a Sprint account. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. I pay for that service through Frontier Communications who by the way ** me up from the onset. Need Help Clearing Up Convergent Outsourcing Collections - reddit I was a month to month plan. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. If you have questions or need to make a change to your account. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Who We Are - Convergent BPO Hence, the persistent phone calls and emails. People would take advantge of it, skip a payment, and get a deletion. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Convergent is required to password lock receipts due to housing sensitive information. I would just continue trying and hope to get someone who will delete. Dont click on those slick Ads! But, when I asked directly who she represented, she said she represented Convergent. Therefore, its important to request debt verification ASAP. Convergent Outsourcing can only contact you under the specifications of the FDCPA. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. I was stunned. Deletions are a courtesy and some do it. It took a few people and tries but they are finally deleting. We're available to help by phone at 1-800-444-8485 or online through our contact form. Its location on this page may change next time you visit. He said this Teresa ** could have had this phone number before it was given to me. Make a Payment - ConvergentUSA They said they didnt do that when clearly they did because it is listed as paid on my credit report. Sign up to receive our free weekly newsletter. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. BUT UNJUST DONT PROSPER. Originating in 1950, its current headquarters are in Renton, Washington. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Wait. If this is the case, consider contacting a professional credit repair company. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". Press question mark to learn the rest of the keyboard shortcuts. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Is Convergent Outsourcing a Scam? If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Quick question! I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. I would even consider pay for delete in full. OC and CA are in no way required to delete. I had new devices on T-Mob so any blacklisting didn't affect me. Contact. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. We also do not buy debts - the debt that you may owe is still owned by the original creditor. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I received a collection letter that I owed T-Mobile 166.80. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. If everyone got a successful deletion after missing a payment for any reason. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! He said all he could do was put this note in my file. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Our systems are updated and employees are informed when there are any changes made to the collection statutes. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. If they agree that the entry is inaccurate, theyll remove it from your credit report. Further dinging score. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. I called the Federal Bureau of Consumer Protection and filed a report. Convergent Outsourcing, Inc. is a debt collection agency. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Learn more about obtaining detailed information about your account over the phone. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . If you find any inconsistencies, you can file a dispute with the three major credit bureaus. I received a letter from Convergent saying sprint placed my account with their office for collection. I am a bot, and this action was performed automatically. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! ConsumerAffairs is not a government agency. Be the first one to find this review helpful. Even if someone you speak to says no, try someone else or on another day. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Press J to jump to the feed. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Or, should I try to handle it through Sprint (since they own the debt). At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable.