if the writer is claiming to be someone else). Rooms offer two bottles of water, an iron, a hairdryer, a small work desk, a mini fridge, a coffee maker, and plenty of electrical outlets. Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! Thank you again for the review and we hope you will give us the opportunity to host you in the future. I was able to pick my room in advance 2 days before arrival. Everyone deserves a vacation. The Gaylord Texan Resort is now part of the Marriott International family. Treat yourself to a body wrap, a facial or a manicure/pedicure at the on-site spa. Book by 10/13/19. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lock in the lowest price from these sites. Enjoy custom furnishings, crown moldings, and rich fabrics. I realized this while waiting for my room to be serviced. Certain services and amenities may be reduced or unavailable as a result. They do Not tag the lost items by room number. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. Washing their hands, talking, opening a jar (or something) in the bathroom. Booking.com. Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Room Ft. Worth 1-2, Grapevine, 76051, Texas, Room Ft. Worth 1-2 Book Now About Fairway Total Expert Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Use code SPA. FOCUStec labs. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to.Shuttle service was prearranged to go to the Gaylord but not enough seats; therefore, if were not there 1/2 hr before you had to take Uber or a cab.Will recommend we not use this hotel for future eventsMore, Dear SlamVa,It was a pleasure hosting you and we appreciate the review. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. This 4-star hotel is 2.5 mi (4 km) from Grapevine Mills Mall and 10.4 mi (16.7 km) from Irving Convention Center. Despite showing an 11:00 pm closing online, the hostess made sure we knew they would not be taking any more seatings in 15 minutes, an hour and 15 minutes before closing! If you want to unwind even more, discover our resort's on-site spa, Relache Spa & Salon. Gaylord Texan, This is the version of our website addressed to speakers of English in United Kingdom. Dear JDubois0817, It was a pleasure hosting you and we appreciate the review. Does Gaylord Texan Resort & Convention Center offer any business services? Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Guests submit their subscores and their overall scores independently theres no direct link between them. I ate two nights at the barbecue restaurant. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. beautiful resort in the main level., The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable., Rooms were great and clean. There is shopping too. For the prices that you pay here I would expect better treatment and service. they credited us 100$ only, Dear Afitznii9, Thank you for taking the time to give us a review; we appreciate your honest feedback. room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. Each review score is between 1 and 10. Gaylord Texan Resort & Convention Center 4-star family-friendly hotel connected to the convention centre You can look forward to a nightclub, a poolside bar and a terrace at Gaylord Texan Resort & Convention Center. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Home; Activities; Offers; Commitment to Clean; More Experiences. Gaylord Texan, Check in was great - I arrived very early 9am, and they found a room for me which I was very grateful for. As a titanium elite I thought 4pm was automatic - That is not the case. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Our room was great with a center atrium view; however, our mirror had the foil backing flaking off, revealing the light inside. My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. Parking far away. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . Other rooms include balconies that face the indoor atrium. Nestled in Gaylord Texan's festive Riverwalk Market District, Old World Mexico meets modern Tex-Mex for a delicious dining experience. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). We were told our parking would be complimentary as an anniversary gift. Forecast, plan and execute profitable catered events for large group/convention business and key accounts (400 - 13,000 attendees). Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Please see our partners for more details. 7. CampusEnergy2023 Host Hotel. Apply online instantly. more. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. Make yours extraordinary at Gaylord Texan Resort & Convention Center. Kids loved the pumpkin scavenger hunt. To see correct prices and occupancy info, add the number and ages of children in your group to your search. I stayed at the Texan to attend a large, on-site business conference and have mixed feelings about the resort. Add a spa package to your stay at Gaylord Texan. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. ?I was so looking forward to this resort and was sadly, very disappointed. We are sorry to hear this was not the case during your visit. If you book a room. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. There was a problem loading the reviews. However, since we last visited in 2013 the hotel is now looking a little ragged and threadbare. Hello! The beds were comfortable, check in was quick & easy. The Heist Escape Room. Additional Not good at all. Posted: February 14, 2023. I love that they are part of Marriott. We were there when the Tornado came through. The charcuterie platter was the best I have ever seen! Does Gaylord Texan Resort & Convention Center have any great views? The only way to leave a review is to first make a booking. For the prices that you pay here I would expect better treatment and service. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Gaylord Texan Resort & Convention Center: Nice, but overpriced - Read 5,250 reviews, view 3,643 photos, and find great deals for Gaylord Texan Resort & Convention Center at Tripadvisor I found the room to be very comfortable. Yes, guests often enjoy the park view available here. We sincerely apologize for not meeting that goal while you were with us. Youll enjoy the private oasis of your large bath area with double vanities. If we find any, we delete them and, if necessary, take action against whoever is responsible. More than 2.5 months after my credit card was incorrectly charged, I have still not been given this money back, and I have spent several hours on the phone with Gaylord representatives who acknowledge the money was improperly charged but who can't seem to simply return this money to me, Dear rkstewart13, Thank you for taking the time to give us a review; we appreciate your honest feedback. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. We returned to our room after one drink. In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. Each of our on-site restaurants serves delicious food, spectacular service, and beautiful resort views. We had one drink and left for dinner. If you are a traveler who only likes to stay at Marriott properties, you're in luck here. Gaylord Texan Resort & Convention Center, Grapevine: See 5,250 traveller reviews, 3,757 photos, and cheap rates for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. When staying at the property, there is a resort fee per night. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America, Gaylord Texan Resort and Convention Center, Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009, Partial Atrium view, Guest room, 2 Queen Beds, Center Atrium view, Guest room, 2 Queen Beds, Standard Queen Room with Two Queen Beds - Hearing Accessible, Queen Room with Two Queen Beds and Partial Atrium View - Hearing Accessible, Standard Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible, Is there a bath tub or only a shower in this room. The wait was really long at the one breakfast spot open so we tried room service. Please see our partners for more details. Stay in One of Our Atrium View Guest Rooms. There are plenty of hotels around the area that can give you better service. The hotel was decorated with the season /Fall. The three atriums of our Grapevine resort recreate various vibrant Texas environments. All cribs and extra beds are subject to availability. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Is parking available at Gaylord Texan Resort & Convention Center? Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Please dont include personal, political, ethical, or religious commentary. The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. Then some shirts were left in the closet and their system of tagging lacked big time. The atrium was very beautiful. Needless to say, I walked several miles over the course of a 4 day business trip. A huge negative was people talked loudly and echoed until at least 3am in the atrium. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Cant wait to do it again, I got discount on room and park combo through Groupon . Check your booking confirmation email to find your booking number and PIN. It's important to note that we did not get an atrium room as requested, which probably would have been louder. Full-Time. I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. The Gaylord Texan Resort and Convention Center is an all-inclusive resort situated in Grapevine, Texas. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. The food outrageous! I've used Marriott for years for hotel stays and am now a gold member. We sincerely apologize for not meeting that goal while you were with us. From opening to closing time, we had a blast. The onsite Texan Eats offers a variety of snacks and meals available for room delivery or pick-up. One of the greatest things about this hotel is the room service, though. The Gaylord Texan offers bright rooms decorated in copper and tan. . Check your selected option for more info. Get exclusive access to members-only deals by email. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. 817-778-1000. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Payments made by partners impact the order of prices displayed. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Where to Eat and Drink at Gaylord Texan ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. Unlock your stay with the Marriott Bonvoy App. Taxes and fees that are shown are estimates only.
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